Business
The Four-Part Plan to Achieve Client Satisfaction and Increase the Probability of Repeat Business
Businesses are built on the satisfaction of their clients. Unhappy customers directly impede a company’s success, yet satisfied clients lead to business growth and strong profitability.
By Dennis Cornick
March 4, 2019
Topics
Business
by Dennis Cornick
Dennis Cornick is global director of sales and marketing for Gilbane. He is the liaison to the executive management team on sales activities, administers Glibane University’s sales training program and directs Gilbane Center of Excellence leaders in various market segments.
Related stories
Business
Construction Materials Prices Inch Down 0.2% in December, Up 0.9% Year Over Year
By ABC
Construction materials prices were down in December, but measure an increase overall for last year.
Business
Key Marketing Trends Shaping the Construction Industry in 2025
By Brian Gallagher
Some of the immediately emerging marketing trends for the construction industry include virtual reality, mobile-friendly web strategies and more.
Business
Construction Backlog Indicator Slips in December, Contractor Confidence Remains Elevated
By ABC
Year over year, ABC's Construction Backlog Indicator is down 0.3 months December 2023 to December 2024.