Safety
Culture

Employee Burnout: A Workplace Safety Hazard?

To prevent employee burnout, watch for warning signs such as trouble concentrating, fatigue, low morale, anxiety, irritability, alcohol or drug use, workplace incidents and violence.
By Chantell Foley
October 6, 2019
Topics
Safety
Culture

Employee burnout is now an officially diagnosable condition. According to the World Health Organization, which recently updated its definition, employee burnout is not a medical condition. Instead, the WHO calls burnout an “occupational phenomenon.” Here’s how the organization is defining it:

Burnout is a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. It is characterized by three dimensions: (1) feelings of energy depletion or exhaustion; (2) increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and (3) reduced professional efficacy. Burnout refers specifically to phenomena in the occupational context and should not be applied to describe experiences in other areas of life.

The WHO’s definition likely comes as no surprise to the multitude of employees who have experienced a sense of feeling “burnt out” at some point in their careers. But what does this mean for employers? Are they now liable for employee burnout in the workplace? Can burnout be considered a safety hazard? Here’s what contractors should know about employee burnout and its safety implications.

Burnout and Worker Safety

First and foremost, no Occupational Safety and Health Administration standards govern work-related burnout. That means there are no OSHA regulations requiring a workplace “employee burnout” policy or plan for dealing with workers’ affected by burnout.

However, under the federal Occupational Safety and Health Act, employers have a duty to protect all employees from certain workplace hazards. When thinking about obligations to keep the workplace free of hazards, maybe employers think of machine-guarding, lockout/tagout or fall hazards. Maybe they even think of the less obvious hazards, such as ergonomics, workplace harassment and violence. But rarely does anyone consider burnout a hazard. Yet recent studies suggest that employee burnout has the potential to impact many facets of work performance and safety.

For instance, some studies suggest that burnt-out employees have less awareness of their surroundings and struggle to maintain workplace safety practices, resulting in the misuse of heavy machinery, delayed emergency response, poor driving, employee fighting and issues caused by getting behind on work-related tasks. If left unaddressed, a burned-out employee has the potential to be an unsafe worker which could lead to a workplace accident that affects other employees who suffer injuries.

While there doesn’t seem to be an instance of OSHA citing an employer for not preventing burnout, injuries as a result of a burned-out employee could potentially result in costly citations and workers’ compensation claims. Because of these potential risks, it’s important to take the appropriate precautions to reduce any potential liability.

What Should An Employer Do?

To prevent burnout from having a negative impact on workplace safety (and to avoid or lessen the risk of liability), early identification and intervention is key. While it’s easy to tell whether a worker is wearing a hard hat, safety glasses or other pieces of personal protective equipment, it is often difficult to determine whether someone is dealing with work-related burnout. With this in mind, management should be on the lookout for some common warning signs, such as trouble with concentration, fatigue, low morale, anxiety, irritability, alcohol or drug use, workplace incidents and violence.

Whether or not any of these early signs are detected, start by simply talking to employees about burnout. Offer training and support, discuss available resources (such as employee assistance programs and paid time off), and how to report safety concerns, injuries and illnesses. Be prepared to address symptoms should any come up. Keep in mind, OSHA law prohibits retaliation or discrimination against a worker for reporting a safety issue, injury or illness. With the WHO’s new definition of burnout as an “occupational phenomenon,” this could possibly include any concerns regarding burnout hazards that are reported or discovered.

Employee burnout is not an obvious hazard, but neglecting to control work-related burnout hazards can have an adverse effect on safety in a workplace. Creating awareness campaigns and training initiatives to recognize symptoms of employee burnout and the safety hazards caused by fatigue or lack of concentration may save employees from injuries and illnesses down the road.

by Chantell Foley
Chantell Foley is in Fisher Phillips’ Louisville office. Her background includes significant experience in health and safety litigation. She uses this experience to counsel clients during government investigations and throughout the litigation process. Chantell also represents employers in all aspects of labor and employment law including charges of discrimination, sexual harassment, retaliation, wrongful termination and other employment-related claims.

Related stories

Safety
Five Steps for Reducing Stress on and off the Jobsite
By Safi Kpodi
Workplace stress is a reality in any industry, and construction is no different. However, there are ways both for individuals to reduce their stress and for leaders to create a less stressful work environment.
Safety
When OSHA Cites You
By Michael Metz-Topodas
The best defense against an OSHA citation is just that: a good defense. Make sure your safety program has you prepared to respond—and keeps you from getting complacent about your workers’ safety.
Safety
Mitigating Struck-By Incidents on the Jobsite
By Rob Dahl
Some workplace injuries are more serious than others, but that doesn't mean mitigating them has to be more complicated.

Follow us




Subscribe to Our Newsletter

Stay in the know with the latest industry news, technology and our weekly features. Get early access to any CE events and webinars.